Speaker Name(s): Alexandra Vale, Provoke Solutions, Lulu Pachuau, Provoke Solutions
Description: GOVIS 2009 Illot theatre, Day 2, 4.15pm Session What would Facebook meets government look like? Team Obama raised millions of dollar and support through mySpace and Facebook, MySociety enables transparency and communications for government, and Everyblock makes local government data useful and meaningful. Can NZ Government do more with social media to create a more engaged, involved and informed New Zealand? To answer this question, we need to look at how people interact, behave and communicate with government, and what tools and experiences are compelling to them. People’s needs don’t change so much, but how they meet those needs change? How then, do we capture these requirements? This talk will demonstrate how a user-centred approach can uncover people’s needs, identifying opportunities that the Government has through social media. Key learning points: 1. How social media would change interaction with government. 2. Identifying opportunities through understanding peoples’ needs. 3. What social media would look like for government – visualisation of Facebook meets government. http://richmedia.govis.org.nz/govis/viewer/?peid=c563fca2-0785-49a9-a826-5639025ee93e